If you have any questions about our privacy statement or our use of your information, or if you need help changing or deleting your HorizonsRestaurant.com account you can e-mail us at [email protected]
Information About You. We collect several types of information on our Site. We collect "Personal Information", which generally speaking is information that can be used to identify you individually, such as your name and address. We also collect "Non-personal Information", which is information about you that does not itself identify you individually. Examples of Non-personal Information include age range and gender. We also collect "Aggregate Information", which is information about use of our site, such as pages visited on our Site. The information we collect depends on what services you use on our Site. The following is a more detailed explanation of these types of information as well as when and how we collect and use it.
Personal and Non-Personal Information. Registration and Transactional Data. When you register on our Site, we may collect various kinds of Personal Information including your name, e-mail address, home address, home phone number and birthdate. We also collect and store access information related to your account including guest name and user password. When you plan to make purchases from our Site, we may collect purchasing information such as product orders, shipping address(es), and credit card information (hard copy fax verification w/ID only).
Registration and Authentication. You can register directly on our Site or through one of our sister sites: www.aquariva.com or www.salmonhouse.com. Please enter your information in only one site.
Registration Directly with Horizons Restaurant. When you register with us on the Site, you are required to submit an e-mail address (which is your user id for the Site) and password. Additional information may be included in your registration profile such as name, address, etc. At registration, you are given the opportunity to specify your privacy preferences. As described below, you may change these preferences at any time.
Surveys. From time-to-time we may post surveys on our Site. The surveys may request demographic information (such as age range, gender, areas of interest, and familiarity with Horizons Restaurant channels, products and services) and customer feedback. Participation in these requests is completely voluntary and with each request you will have the choice of whether or not to disclose information. Such survey information will be used to improve your overall experience on Horizons Restaurant.com.
Customer Service Correspondence. We may collect information that identifies you personally when you submit comments, questions or suggestions to our Customer Service department.
Resumes. If you are interested in applying for a job with Horizons Restaurant, we may collect your resume. Resumes you submit for job applications will not be used for marketing purposes.
Use of Your Personal and Non-Personal Information. Except as disclosed in this statement, we do not sell or disclose information that identifies our guests personally or makes it possible for other parties to contact them directly without our guests' consent. We may use, sell, disclose, or otherwise dispose of Personal Information we collect in the following circumstances:
Internal Analysis and Promotions. We may use information about you for our own internal statistical, design, operational purposes such as to estimate our audience size; measure aggregate traffic patterns; and understand demographic, customer interest, purchasing and other trends among our guests and customers. We may also use your Personal Information for the marketing and/or promotion of our products or services. We will NEVER sell or outsource your information to any third party. Your information is kept private and secure.
Co-Branded Service Offerings. We will only share this information with our sister locations: Aqua Riva Restaurant & Bar and The Salmon House with whom Horizons Restaurant has formed a strategic alliance. You may be able to identify these businesses because Horizons Restaurant has authorized them to display co-branded Web pages or links to Horizons Restaurant. These strategic partners are requested to clearly state their own privacy policies on their own web sites or promotional materials. If you do not want to have your personal information shared with these businesses you may click here.
Transaction Processing. We may use your Personal Information to create a convenient and easy-to-use shopping process that includes an online "shopping cart" that allows you to track selected products and proceed through purchase. Also we may share transactional information with entities as is necessary to process credit card payments or other purchasing or delivery systems.
Third-Party Offers. We may arrange to have marketing and promotional information of other companies sent to you that we think might be of interest to you. If you do not want to receive these materials, you may click here.Legal Requirement. We may disclose personal information:
- (a) to conform with the law, respond to claims or comply with legal process served on Horizons Restaurant (e.g., a lawful subpoena, warrant or court order);
- (b) to enforce or apply our policies or agreements (including to initiate, render, bill, and collect for amounts owed to us);
- (c) to protect and defend our or our user's rights or property, the Site, our employees, guests or the public, including fraudulent, abusive, or unlawful use of, our Site; or
- (d) if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records without delay.
Aggregate Information. We collect Aggregate Information about you and your use of our Site whenever you visit us online. For instance, we may collect various forms of "click stream" information such as entry and exit points for our Site (i.e., referring URLs or domains), site traffic statistics, page views, impressions, and operating system and browser type. In addition, when users request pages on our Site, our servers automatically log their IP addresses. An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web.
We also use third-party software that tracks traffic directed to Horizons Restaurant.com from affiliate Web sites and the purchases that result from this traffic. This information is aggregated and is not tied to an individual purchase.
This Aggregate Information generally will not personally identify you or be correlated to you individually for external purposes. We may collect, compile, store, publish, promote, report, sell, or otherwise disclose or use any and all Aggregate Information, provided that, such information does not personally identify you. When we share such information with other companies, it is not traceable to any particular user, and will not be used to contact you. If we do correlate any Aggregate Information to you, such information will be treated like any other Personal Information under this statement.
Cookies. We may make use of "cookies" on our Site. Cookies are small text files that are stored on a user's computer by a Web server based on the permissions set in a user's browser software. A cookie itself is not designed or intended to read any information from a user's computer (other than the contents of the cookie); rather, it is an identifier used by the Web site that originally placed it on your hard drive. The actual contents of the cookie information can be retrieved by the same server to identify the computer and subsequently to customize, monitor, or regulate the use of a site based on information stored on the host server. Therefore, cookies only identify the user's computer to the Web site which may correlate other information, including personally identifying information, with the cookie.
Links to Other Sites Please be aware that we provide links to third-party Web sites as a service to our guests, and that we are not responsible for the content or information collection practices of those pages. Please note that these Web sites' privacy policies may differ from those of Horizons Restaurant. We encourage you to review and understand their privacy practices before providing them with information.
Children. Our Site is a general audience site that is not designed nor intended to collect Personal Information from children under the age of 13. To respect the privacy of children and to comply with the Children's Online Privacy Protection Act, children under the age of 13 should not provide any Personal Information on this Site. We ask that parents supervise their children while online.
Security. We use commercially reasonable efforts to store and maintain Personal Information to protect it from loss, misuse, alternation or destruction by any unauthorized party:
Access. You may view, change or delete information in your Horizons Restaurant.com account. Please sign-in to the Site and use the online form at the Your Account page to change or close your Horizons Restaurant.com account automatically. You can access your communication preferences on this page at any time and elect to receive or stop receiving information from us or any third party as described by this statement.Opting-Out of Promotional Materials. As noted above, we may use your e-mail address and other contact information provided to us through the Site to send you promotional materials from us or third parties. If you do not want to receive such promotional information, you can change your privacy preference and remove yourself from our e-mail list at any time:
If you are registered with our Site, please sign-in and use the preference form at Your Account.
If you have NOT completed the registration process, please e-mail your request to be removed to [email protected].
Notwithstanding any preference that you select, we may contact you from time to time to provide services that you have requested or for customer service matters, such as responding to service-related inquiries, updating our policies, or notifying you of changes to existing services.
WHILE WE MAKE REASONABLE EFFORTS TO PROVIDE ACCURATE AND TIMELY INFORMATION ABOUT HORIZONS RESTAURANT, YOU SHOULD NOT ASSUME THAT THE INFORMATION PROVIDED IS ALWAYS UP TO DATE OR THAT THIS SITE CONTAINS ALL THE RELEVANT INFORMATION AVAILABLE ABOUT HORIZONS RESTAURANT.
COPYRIGHT AND TRADEMARK. Unless otherwise noted, all materials on this site are protected as the copyrights, trade dress, trademarks and/or other intellectual properties owned by Horizons Restaurant and/or its subsidiaries and affiliates or by other parties that have licensed their material to Horizons Restaurant.
All rights not expressly granted are reserved.
PERSONAL USE. Your use of the materials included on this site is for informational and shopping purposes only. You agree you will not distribute, publish, transmit, modify, display or create derivative works from or exploit the contents of this site in any way. You agree to indemnify, defend and hold harmless Horizons Restaurant for any and all unauthorized uses you may make of any material on the site. You acknowledge the unauthorized use of the contents could cause irreparable harm to Horizons Restaurant and that in the event of an unauthorized use, Horizons Restaurant shall be entitled to an injunction in addition to any other remedies available at law or in equity.
FEEDBACK AND SUBMISSIONS. You agree you are and shall remain solely responsible for the contents of any submissions you make, and you will not submit material that is unlawful, defamatory, abusive or obscene. You agree that you will not submit anything to the site that will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s).
While we appreciate your interest in Horizons Restaurant, we do not want and cannot accept any ideas you consider to be proprietary regarding designs, product technology or other suggestions you may have developed. Consequently, any material you submit to this site will be deemed a grant of a royalty free non-exclusive right and license to use, reproduce, modify, display, transmit, adapt, publish, translate, create derivative works from and distribute these materials throughout the universe in any medium and through any methods of distribution, transmission and display whether now known or hereafter devised. In addition, you warrant that all so-called "moral rights" have been waived.
PRODUCT SALES AND AVAILABILITY. All products displayed on this site will be delivered only within Canada and, when available, in the United States. All prices displayed on the site are quoted in Canadian Dollars. Horizons Restaurant reserves the right without prior notice to discontinue or change specifications on products and services offered on this site without incurring any obligations.
LINKS. Some links on the site will allow you to connect with sites that are not under our control. Horizons Restaurant is providing these links only as a convenience. The appearance of a link does not imply Horizons Restaurant endorsement, nor is Horizons Restaurant responsible for the contents of any linked site. You access them at your own risk.
PRIVACY & SECURITY. For an explanation of Horizons Restaurant practices and policies related to the collection, use and storage of our online guests' information, please read our Privacy Statement.
DISCLAIMER. EXCEPT AS OTHERWISE EXPRESSLY STATED WITH RESPECT TO OUR PRODUCTS, ALL CONTENTS OF THE SITE ARE OFFERED ON AN "AS IS" BASIS WITHOUT ANY WARRANTY WHATSOEVER EITHER EXPRESSED OR IMPLIED. HORIZONS RESTAURANT MAKES NO REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Horizons Restaurant does not guarantee that the functions contained in the site will be uninterrupted or error-free, that this site or its server will be free of viruses or other harmful components, or that defects will be corrected even if Horizons Restaurant is aware of them.
MINORS. Horizons Restaurant asks that parents supervise their children while online. No information should be posted by minor children without parental consent.
JURISDICTIONAL. Any dispute arising from these terms shall be resolved exclusively in the province and judicial court system of British Columbia, Canada. Horizons Restaurant makes no representation that materials in this site are appropriate or available for use in other locations. If you access this site from outside of Canada, be advised this site may contain references to products and services that are not available or are prohibited in your country.